Support
A question, a bug, an idea? Write to us; we usually answer within 48 hours.
The easiest way: in the app, open Profile → Contact us. The app version is added to the message, which helps us understand the problem.
Frequently asked questions
Do I need an account?
No. Your progress is saved on your device. An account lets you restore it on another phone.
How do I cancel Premium?
On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments & subscriptions → Subscriptions. Deleting the app does not cancel the subscription.
I changed phones and Premium is gone.
In Profile, tap "Restore purchases", signed in with the same Apple or Google account you bought with.
How do I delete my account?
In the app: Profile → Account → Delete my account and my data. Your data is erased within 30 days.
The microphone doesn't work.
Check that HeySpeak has microphone access in your phone's settings. You can always type your answer instead.